The Critical Role of Seamless Handoffs in Enhancing Customer Experience: A Deeper Dive
The ability of organisations to deliver a seamless customer experience is a fundamental necessity in today's highly competitive markets.
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Michael Brandt
Apr 28, 2020
Is the result all that counts or does the journey to get there matter also?
Some years ago, I was responsible for a service sales operation for large equipment used on diesel engines. Routine service on larger...
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